Don’t be left in the dark after power cuts - call 105 instead

The new, free 105 number is aiming to support people who experience power cuts in their area.
The new, free 105 number is aiming to support people who experience power cuts in their area.
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When your electricity suddenly goes off for no reason, you can report it and get more information by calling 105, no matter who your electricity provider is.

The service is free can also be used for reporting damage to power lines and substations

Laura Edlington, emergency planning officer at Lincolnshire County Council, said: “Many people don’t know who to contact during a power cut and wrongly call the electricity supplier they pay their bill to.

“105 has been set up to help people get through their local electricity network operator – the company responsible for the power network that delivers electricity to their door.

“105 is a free, easy-to-remember number that people can call to report or get information about a power cut in their area. It puts callers through to the people who will repair their local power network and restore their power.”

The number can be used from most landlines and mobile phones.

People who are on the Priority Services Register should continue to call the number they have been provided.

• For more information on the service visit www.powercut105.com