East Midlands Ambulance Service faces new inspection regime this week

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The Care Quality Commission will be spending this week (November 16-20) speaking to staff and patients and gathering information about the care East Midlands Ambulance Service (EMAS) provides.

This routine inspection will see around 70 inspectors, made up of healthcare experts, CQC staff andthose with patient experience, visiting sites and services.

The CQC routinely inspect organisations including the ambulance services, hospitals, care homes, GPs etc, to ensure they are meeting national standards.

The inspection this week forms part of the CQC’s new national health care inspection regime; EMAS is the fifth ambulance service to be inspected under the new regime.

During the week with EMAS, inspectors will evaluate the care provided against some key areas andthen provide an overall rating.

Sue Noyes, EMAS Chief Executive, said: “We welcome the CQC inspectors and are delighted that weare given the opportunity to showcase the excellent patient care we provide.

“The new inspection regime gives us the chance to spend more time with inspectors and I look forward to being open and honest with them about our successes, as well as the challenges we face in delivering first-rate patient care across such a large region.”

During the visit CQC inspectors will review services to see if they are safe, effective, caring, responsive and well-led and some months later will rate EMAS as either ‘Outstanding’, ‘Good’, ‘Requires improvement’ or ‘Inadequate’.