Free online counselling advice at

YOUNG people in Lincolnshire aged 11 to 25 are now able to access free online counselling advice and support to help them deal with relationship problems, issues at home or at school and much more.

Lincolnshire County Council’s Children’s Services are piloting the award-winning website run by Xenzone Ltd, a free, safe, confidential and non-stigmatising way for young people to access counselling, advice and support online.

The service helps young people with many types of concerns including relationship problems, family issues, school worries, feeling low or depressed, drink and drug problems, sexuality, eating disorders, self harm, bullying, low confidence or abuse. Counselling is provided in a number of ways including: Drop in chats with counsellors; Booked one to one counselling; Group chats; Themed message forums.

Training has begun in schools and other youth settings across the county and young people are being provided with contact details for the service. The good thing about this service is that any young person can access it without the need to be referred by a professional. More details can be found on

Coun Patricia Bradwell, Executive Councillor for Children’s Services, said: “We are pleased to be piloting this service in Lincolnshire for a year in the first instance which will help us to evaluate its effectiveness and how it is helping young people overcome their problems.

“There can be a lot of pressure on young people as they strive to develop and succeed in competition with their peers and this service has alriceeady been used successfully by many youngsters in other parts of the country.”

The service delivers over 8,000 counselling sessions annually.

Staffed by experienced qualified counsellors and psychotherapists and available until 10pm each night, 365 days per year, it provides a much needed out of hours support service.