A NEW section of Lincolnshire County Council’s website hopes to answer people’s gritting questions – www.lincolnshire.gov.uk/grittingfaqs
Created from the types of calls people make to the council’s Customer Service Centre, the FAQs include:
How do I request a grit bin, or get one filled?
Which roads are treated?
Will I be sued if someone falls on a road or path I have cleared?
What’s the best way to clear snow and ice?
Can I use salt from the grit bins on my driveway?
Is my local library/child’s school still open?
Executive Member for Highways and Transportation, Coun William Webb, said: “We hope people will find this new section of our website really helpful to answer their gritting queries. We’ve taken a look at the kind of calls our customer service centre receives from the public and many of the questions are very similar.
“We do treat a staggering one third of our county’s roads – all A and B roads, plus a main road to most villages too – well exceeding government expectations. We’d always urge motorists to drive to the conditions and remember that while salt can help, it’s not a cure. Once temperatures fall below minus seven degrees, the salt becomes far less effective.” “We get a lot of calls asking whether someone could be sued if a person falls on a road or path they have cleared. This is highly unlikely, unless they have done something irresponsible like pouring hot water, creating a slippery surface. We’ve got some top tips about the best way of clearing snow and ice in the FAQs as well.
“There are answers to questions about how people can request a grit bin, or get their local one refilled. People often ask whether they can use the salt from the bins on their own driveways. It should only be used to help keep people moving on the highways and footways, not their own private property.”
During a typical week, the Customer Service Centre receives around 2,000 Highways calls. In severe weather, like that experienced last winter, around 3,850 Highways calls were received – an increase of nearly 100%.
This year following a salt delivery of 20,000 tonnes in September from Egypt, the council has 42,000 tonnes in stock – its highest ever level.
The council says as soon as temperatures reach one degree, and are predicated to fall further, the 43 gritters take to the roads and complete their specific routes in less than four hours.