LINCOLNSHIRE Community Health Services NHS Trust (LCHS) has been praised for its services at community hospitals across the county, including Louth.
The trust has been given ratings by the National Patient Safety Agency as part of its annual Patient Environment Action Team (PEAT) assessments, which are carried out at hospitals with 10 or more in-patient beds.
Hospitals can be awarded ratings of excellent, good, acceptable, poor and unacceptable in three categories; environment, food and privacy and dignity.
From a patient perspective, the assessment looks at the environment of each hospital, including the cleanliness, decoration, linen, furniture and state receive. Listening to the patients is vital as it enables staff to constantly evaluate and improve the care provided.”
Louh County Hospital was rated as having ‘excellent’ food and ‘acceptable’ environment and privacy and dignity.
Karen Kerman, Matron for Urgent Care at County Hospital, said: “We always endeavour to make sure patients have the best possible experience when using our services and are delighted that the food we serve has been given the highest possible rating.
“However, there is always room for improvement and we value any feedback that our patients and their family and friends would like to give.”