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EDITOR – The day before Christmas Eve I broke the glass of my oven door. What a time to do it as the makers were on holiday and B&Q could not help.

In desperation, we went to Faulkners on Christmas Eve. ‘Santa’ behind the counter told us no problem – a new oven could be delivered that afternoon and, because it was Christmas, ‘no installation charges’!

True to his word, the elves delivered the oven and fitted it in time for tea.

Thanks to everyone at Faulkners for all your help and a happy New Year.

I shall shop local in the future.

Mrs S A Banister

Ramsgate Road, Louth