The Marisco Medical Practice based in Mablethorpe and Sutton on Sea ‘requires improvement’ following a report published by the Care Quality Commission.
The practice is included in a list of 50 other GPs from around the country that have had recent inspections and the reports were officially published on Thursday (January 8). 42 of the practices have been rated as ‘Good’, one was rated ‘Outstanding’, and seven were rated as ‘Requires Improvement’.
Under CQC’s new programme of inspections, all of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led.
Following the report, Gary James, accountable office, Lincolnshire East Clinical Commissioning Group, said: “We are working with Marisco Medical Practice to ensure a sustainable and long-term future for the practice and its patients.
“The winter period is always a particularly busy time of year for all GP practices, including Marisco, but the practice will continue to provide local people with the same wide range of services going forwards.”
The points the practice need to improve on for the future includes; *Appointment availability as there was a lack of satisfaction with patients, specifically during the summer months where there is an influx of temporary residents.
*Recruitment procedures, which were not always adhered to, to ensure that staff were suitable to work in a healthcare environment.
*Complaints and serious adverse incidents as they have not been managed in a way that ensured learning was embedded and cascaded to staff.
*Also there were no suitable arrangements in place to ensure that the service could continue to operate in the event of events such as fire, flood or loss of essential utilities so this will now be looked at.
Mr James added: “We have noted the CQC’s report on Marisco, released today, which states that the practice requires improvement.
“We will continue to work with NHS England, who are responsible for commissioning GP practices, to support the implementation of any necessary improvements at the practice.”
Resident Sandra Pitwell said: “It needs to improve regarding appointments.
“Lets wait and see what happens.”
Deb Chi added: “I can’t fault the care, always impressed. But to get a proper appointment nowadays is just ridiculous.”